We will not be able to make changes once your order is placed. Only the address on file will be the address we ship to. Address changes cannot be made after purchase. Most ready to ship items ship in 14 business days unless otherwise noted in the listing. Please allow up to 72 hours once labels are printed to show out of pre-shipment. We also cannot combine shipping on any orders. Once an order is placed, if placed separately from another, they will ship separately. All items are handmade to order and we do not carry a large inventory.  Sometimes, things are out-of-stock online or inventory is low on the supplier's end.  We will do everything possible to get your item to you as quickly as possible.

Post office delivery errors are not the responsibility of Vintage So-AL. If for some reason a package that you did not receive shows delivered, please contact your local post office as they would be the best place to locate your package. Be sure to check your items when they arrive for you must report any issues within three days of receiving. Also, since all of our products are hand packaged and due to human error, order mistakes can happen. If you receive the incorrect order or have something missing please contact us via email and we will get it sorted out for y